Shipping Policy
At Travellers Bucket, we aim to deliver your orders quickly, safely, and affordably. Please read our shipping policy to understand how we handle deliveries.
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1. Order Processing
•Orders are processed within 1–3 business days after confirmation.
•You will receive an email confirmation with tracking details once your order has been dispatched.
•Orders placed on weekends or public holidays will be processed on the next working day.
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2. Shipping Methods & Timelines
•Standard Shipping (Domestic): 5–7 business days.
•Express Shipping (Domestic): 2–4 business days.
•International Shipping: 7–21 business days (may vary depending on destination and customs).
Note: Delivery timelines are estimates and may vary due to courier delays, weather, or unforeseen circumstances.
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3. Shipping Costs
•Shipping costs are calculated at checkout based on weight, destination, and shipping method.
•Free shipping may be offered on eligible orders (check promotions on our website).
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4. Order Tracking
•Once shipped, you will receive a tracking link via email or SMS.
•You can also track your order through the “My Orders” section on our website.
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5. International Shipping & Customs
•International orders may be subject to customs duties, taxes, or import charges imposed by the destination country.
•These charges are the responsibility of the customer.
•Delays caused by customs clearance are beyond our control.
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6. Incorrect Address & Failed Deliveries
•Please ensure your shipping address is correct at checkout.
•If an order is returned due to an incorrect address or failed delivery attempts, reshipping charges will apply.
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7. Lost or Damaged Packages
•If your package is lost or arrives damaged, please contact us within 7 days of delivery with your order number and photos (if applicable).
•We will work with the courier to resolve the issue.